Effective date: 19 October 2026
This privacy policy explains what information the mobile game Gemora: Jewel Block Puzzle
("Gemora", "the app"; Android package com.grantha.gemora) collects, why, and the choices you
have. Gemora is developed and published by Dhruv Tyagi (Grantha), H-15, Noida Sector 63, Uttar Pradesh,
India ("we", "us"). By using the app you agree to this policy.
Your game progress (levels, stars, scores, coins, boosters, block skins, settings, the nickname and avatar you choose, and any game in progress) is saved on your phone so you can keep playing. Your nickname is only a display name for your in-game profile; please don't use your real name or other personal details in it. This data stays on your phone unless you use cloud save (section 7). Uninstalling the app deletes it.
2. Advertising (Google AdMob)Gemora is free and shows ads provided by Google AdMob: banner ads on menu screens, full-screen ads between games, and optional reward videos you choose to watch. To show, limit and measure ads and prevent fraud, Google may collect your device's advertising ID, IP address, device model and operating system, app interactions with ads, and approximate location (derived from your IP address).
We use Google Analytics for Firebase to understand how the game is played so we can improve it, for example how many players finish each level, where players get stuck, which boosters are used, and how long sessions last. It collects an app instance ID, your advertising ID, device model, operating system and app version, language, country and approximate location (from your IP address), and in-app events such as levels started and completed, coins spent, boosters used, reward videos watched, achievements and purchases. It does not collect your name, email address or precise location.
4. Crash reports (Firebase Crashlytics)If the app crashes, freezes or hits an error, Firebase Crashlytics sends a report so we can fix the problem. A report contains technical details of the error (such as a stack trace), your device model, operating system version, free memory and storage, the app's state at the time (for example the current level and language), recent in-app events and a Crashlytics installation ID.
5. Notifications (Firebase Cloud Messaging)If you allow notifications, the app registers with Firebase Cloud Messaging so we can send occasional messages, such as news about a festival event or a reminder to collect your daily reward. Firebase stores a registration token for your device to deliver them; it is not linked to your name or contact details. You can turn notifications off in the app's Settings (which deletes the token) or in your Android settings.
6. Game settings (Firebase Remote Config)The app downloads game settings, such as prices in coins and how often ads appear, from Firebase Remote Config. This request includes a Firebase installation ID and basic device information.
7. Cloud save (Google Play Games Services)If you are signed in to Google Play Games, the app saves a copy of your game progress to your Google account so you can restore it on another phone. Your Google account details are handled by Google; we only receive your saved game data.
8. In-app purchases (Google Play Billing)Purchases such as "Remove Ads" and coin packs are processed by Google Play. We receive a purchase confirmation so we can deliver your item and restore it on a new phone. We never see your card or other payment details.
9. Sharing and reviewsWhen you tap Share, the app opens WhatsApp (or your browser) with a message you can edit; nothing is sent unless you send it yourself. The app may ask you to rate it using Google Play's in-app review, which is handled entirely by Google Play.
10. Third-party services and their privacy policiesThe services above are provided by Google, which processes the data on its servers under its own terms:
We use the information above to run the game and keep your progress, show ads that keep the game free, deliver purchases, fix crashes and bugs, understand which features players enjoy, balance difficulty and prices, and send notifications you've allowed. We do not sell your personal information, and we share it only with the service providers listed above, or where required by law.
12. How long information is keptData on your phone is kept until you uninstall the app or clear its data. Data collected by Google's services is kept for limited periods under their retention settings; for example, Firebase Crashlytics keeps crash reports for 90 days.
13. Your choices and rightsGemora is intended for a general audience aged 13 and over and is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
15. SecurityInformation sent by the app to Google's services is transmitted over encrypted connections. No method of storage or transmission is completely secure, but we use reputable services and collect only what the game needs.
16. Changes to this policyWe may update this policy as the game changes. The new version will be posted on this page with a new effective date. Significant changes will also be mentioned in the app's update notes.
17. Contact usIf you have any questions or requests about this privacy policy, contact Dhruv Tyagi (Grantha) at grantha.space@gmail.com, or use our Contact Us page.